Standard Bookings
• Cancellation Before 7 Days of Check-in: Fully refundable if canceled at least 7 days before the check-in date.
• Cancellation Within 7 Days of Check-in: No refund will be issued.
• No-show Policy: If a guest fails to check in without prior cancellation, no refund will be provided.
Peak Date Bookings
(This policy applies to any booking that includes at least one peak day from the list provided at the end.)
• 0-30 Days Before Check-in: No refunds or credit notes will be issued.
• Processing Time: Refunds for eligible cancellations will be processed within 5-7 business days.
• Mode of Refund: Refunds will be credited to the original payment method used during booking.
• Partial Refunds: No partial refunds for peak date bookings.
(Bookings that include at least one of the dates below will be considered a Peak Date Booking.)
• Republic Day – 24th Jan to 27th Jan 2025
• Holi – 13th Mar to 15th Mar 2025
• Good Friday – 17th Apr to 19th Apr 2025
• Independence Day – 15th Aug to 17th Aug 2025
• Id-e-Milad & Onam – 5th Sept to 7th Sept 2025
• Dusshera & Gandhi Jayanti – 1st Oct to 2nd Oct 2025
• Diwali & Bhaidooj – 18th Oct to 20th Oct 2025; 23rd Oct to 26th Oct 2025
• Christmas & New Year’s – 22nd Dec 2025 to 7th Jan 2026
For any cancellation or refund-related queries, please contact our support team.